The need to remain competitive in the current globalized environment has driven our company to accept the challenge of assuming an according quality policy. Such policy was established with great conviction by the management from the very beginning and all services were included.

The actions related to such policy are described in the Quality Assurance Manual, which includes all aspects of our activity. Our main goals are on-going transformation and improvement, and personnel training and adherence to the Company’s commitment to quality assurance, technological evolution, customer satisfaction, and competitiveness, in order to become a leading player in the security service industry.

As to human resources, SEGAR applies stringent personnel selection standards and hires only professionals with good references and a call to service.

Agents are trained on the standards applicable to the work they perform and to the equipment they use. Every agent is assigned a specific task and supervised by qualified personnel.

All members of the staff are protected through an insurance system against all the risks inherent to their tasks, and their actions are supported by the most advanced communication technology. Assignments are made based on the company's aim to preserve its main asset: its people.

This is so because we are aware that they are the image of SEGAR SEGURIDAD before our clients and the community and represent the most basic way to show our efficiency, by professionally facing and solving every case.